The hotel is conveniently located near the central park and within walking distance of various attractions. Guests have mentioned that the rooms are clean and comfortable, with amenities such as air conditioning and comfortable beds. The staff is also praised for being friendly and helpful, offering assistance with transportation and providing tour recommendations. Additionally, guests appreciate the included breakfast and the option to use the well-equipped kitchen for cooking.

Some guests have noted that the rooms on the ground floor do not have windows in the bedroom, only a bathroom window, which limits natural light and privacy.

From the moment I walked in, I was greeted with a big smile and the staff went above and beyond to help me with all my questions. The hostel's aesthetic matched the photos perfectly, and it was easy to find using various navigation apps. The staff organized a fantastic beer tour and introduced us to local pubs and bars, which was an experience I'll never forget. The common spaces were beautifully maintained, with a cozy living room and a lovely kitchen area. The terrace, where breakfast was served, was adorable, and every corner of the hotel was filled with light and vibrant colors. The highlight of my stay was Marvin, who welcomed us warmly even on a rainy night. He provided us with towels and shampoo, and even arranged for a delicious dinner to be delivered to our room. Marvin's company was delightful, as he shared stories about Santa Ana and the beauty of the country. The rest of the staff, especially Juan Carlos, also offered great tips and recommendations for places to visit. This place is highly recommended!

Amazing stay! The hotel was beautifully designed, like living in an art gallery. The breakfast served was a work of art too. The staff were friendly and helpful, especially David at the front desk. The bed was comfy and the roof seating area was a nice spot to relax. The location was perfect, just a short walk to the main plaza and plenty of pupuserias nearby. Plus, the hotel offered water refills and even had a tour to a local brewing company. Highly recommended!

Sadly, my stay was too short. And there were a couple of minor inconveniences - the confusing electric shower head and the lack of a hairdryer.

Lovely and helpful staff made me feel welcome and attended to. They even provided me with a nice cup of coffee while I waited for my early check-in. The room was clean and comfortable, and the breakfast was delicious. I would definitely recommend staying at this hotel. One minor detail was that the bed sheet had some small stains, but it didn't affect my overall experience. Additionally, the shower only had one option and didn't have hot water for foreigners who may expect it. However, these were minor inconveniences compared to the overall positive experience. I had a great stay at Velvet Hostal La Novena and would recommend it to others.

The value for money at this hotel was excellent, with clean and comfortable rooms that included AC. The location was convenient, just a short walk from the central park, and the staff went above and beyond to make our stay enjoyable. Special shoutout to Marvin, Nestor, and Juan Carlos for their exceptional service and helpful tips.

The breakfast menu could be improved by offering a wider selection of shampoo options, as well as providing liquid shampoo in the bathroom. However, this was a minor inconvenience as it was possible to purchase shampoo at nearby supermarkets.

The room was super cozy and had a nice garden view. Loved the air conditioning! I enjoyed relaxing on the patio in certain rooms. It was the perfect spot to unwind. The flat-screen TV with cable was a great addition. I could catch up on my favorite shows. The bed linen and towels provided in each room were a nice touch. Saved me the hassle of packing them.

Personally, I wasn't a fan of the shower in the private bathroom. But hey, that's just me.

Unforgettable experience, aesthetic beauty, professional management, clean and comfortable rooms, amazing staff, delicious breakfast.

All was perfect.

our weekend stay in santa ana was incredible! velvet hostal exceeded our expectations. from the delicious breakfast to the friendly and helpful staff, we couldn't have asked for a better experience. the modern and clean rooms were a bonus. highly recommend this place!

Wifi had connectivity issues.

I always stay at this amazing place. The staff found my lost ID card on my first visit. It has everything I need: Wi-Fi, AC, laundry, flat-screen TV. Perfect for me! Coming back for the weekend.